Information we receive
When you contact us, request a demo, register interest, or use a linked IdealTwin service, we may receive your name, work email, company, role, project details, and message content.
The website may also process basic technical information such as browser type, approximate region, referrer, and page interactions to operate and improve the site.
How we use information
We use enquiry and account information to respond to requests, prepare demos, provide support, improve IdealTwin, and communicate about relevant product or service updates.
We do not sell personal information. If a third-party service is used for hosting, analytics, support, payments, or communications, it is used to provide or improve the IdealTwin service.
Your choices
You can request access, correction, deletion, or restrictions for personal information by contacting us through the website.
For customer contracts, project data, and product-app data, the applicable agreement may include additional privacy and data-processing terms.